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Central Spa & Pool Supply Ltd. is a wholesale distributor of hot tub and swimming pool products and accessories with a reputation as Canada’s premier
Parts Specialist.

Central provides one-stop shopping convenience to the spa and pool industry dealers and service technicians.  It is the “go-to” distributor today for spa parts and products and is fast becoming the same for swimming pools parts and accessories as well. According to Rob Pagliaro, President of Central Spa & Pool Supply, “We are committed to servicing you better than anyone else does and we strive to know our products better as well.” 

Central’s highly efficient logistic operation is unmatched in the industry. Orders received by 11am are shipped the same day with over 98% average order-fill-rate. All regions are serviced as quickly as possible with most of central Canada receiving next-day delivery. 

We continue to expand our product offering.  Our key objective is to provide better one-stop-shopping efficiency to our dealers. All new products are backed with technical support.  And most importantly, we support our professional trade clients, redirecting any consumer inquiries to them.    

We take our business seriously ... but we like to have fun while working & to enjoy those we work with and service. 

Company Highlights
 February, 2019 – Central is happy to announce that they are the Exclusive Distributor in Canada for Marquis Spas Parts.  Our extensive parts list grows weekly allowing us to supply the demand for Marquis parts with minimal lead time.
February, 2019 – Balboa Water Group, who we have been dealing with for years, awarded us the opportunity to become their Master Distributor for Canada.
2016 - we celebrated 25 years in the Spa & Pool Business with a special 2-day celebration in Midland, ON.  Our 30th Anniversary Event was scheduled for March, but due to COVID-19, has been postponed until late 2021.
2014 – Added a line of on-ground swimming pool and spa kits from Fox Pools.

Our History
In 2016, we celebrated 25 years in the Spa & Pool Business

In 2013, Rob Pagliaro purchased Central Spa & Pool Supply Ltd.

In 2011, Rob Pagliaro joined the company as General Manager bringing extensive industry experience and contacts.  He started in the pool and spa industry with a major pool builder and expanded his industry experience in sales with three chemical suppliers  -  Mursatt Chemicals, BioLab Inc. and Natural Chemistry.   

In 1997 the company moved to Midland operating as Central Ontario Spa and Leisure Ltd.  Their role as leaders in hot tub technical support became well established as they developed cross reference charts for hard to find parts and offered technical seminars for the service sector.  The name evolved with the business to Central Spa & Pool Supply Ltd. when pool parts were added to the product line.   

Central was founded in 1991 in response to the industry’s need for a better supply of hot tub parts and technical support for service technicians.  Founders Peter and Lynda Wolfhard started this as an adjunct to their Waterloo service company Westmount Pool & Spa. The proliferation of hot tub models had created a challenge for service departments to keep abreast of parts and technical issues. Central became the go-to distributor to rely on for troubleshooting and finding hard-to-locate parts for all hot tub models

Awards
1998     SIMA     Best Supplier
2000     SIMA     Best After Sale Service
2001     SIMA     Best After Sale Service
2007     IPG       Supplier of the Year
2008     IPG       Supplier of the Year
2008     PHTC    Supplier of the Year
2013     IPG       Top Supplier Award
2015     ACPQ   Fournisseur de l'anée Supplier of the Year
 
Company Initiatives
Training & Education  “Knowledge is Power”.  Central U has been successfully operating since 2017 filling the gap where basic knowledge (Central U training 101) in the Spa Industry was missing.  More advanced training is also available in Training 201 courses.  Central U operates the full day training sessions here at our Midland location.  This “hands on” approach to training is run by our “Professors” Diane Bekiroski and Kelly Robillard, whose combined experience spans over 50 years! 
 
Giving Back   We are a very community-minded group here at Central and have a couple of organizations we support throughout the year.  The local Food Bank is our top recipient and challenges are set to meet goals so that our donations are as large as possible.  These donations are done 3 times a year when they are most needed; spring, Thanksgiving and the Holiday Season in December.  We are also quick to jump in for Coat & Winter Wear Drives for those in need during the winter months.
 
Green Initiative  Doing our part to save our planet for future generations lead us to doing what we can to become Carbon Neutral.  Each month we calculate our carbon emissions in all aspects of our business; heat, hydro and freight.  
We are looking into building relationships with such companies as; Tree Canada, Tree Era and Less.  Trying to establish the amount of carbon we produce isn’t a perfect science.  This process will take time & effort over the next few years, but we will do our utmost to lessen our Carbon Footprint.

 

  • CONTACT US
  • Central Spa & Pool Supply Ltd.
    201 Bay Street, Midland,
    ON L4R 1M9
    Tel: 1.705.528.1052 1.800.678.7178
    Tél: Service en français 1.855.537.7727
    Fax: 1.800.270.9342

    parts@centralspaandpoolsupply.com